Services and Fees

  • What we offer

    Psychological services for individuals above the age of 18. Face to face consults are available on Saturday’s between 8am-1pm. Payal Devi Psychology is a part-time practice and not a crisis service. Every effort will be made to respond to emails with your inquires, however, it will not be possible to monitor email correspondence at all times. The following telephone crisis services are available 24/7 and can provide support in the event of a crisis:
    Lifeline 13 11 14
    Suicide Callback 1300 659 467
    Beyond Blue 1300 224 636

  • Fees

    Private Fees: The cost of a 50-minute consultation is $220, which is payable at the end of the session.

    Mental Health Care Plan (MHCP): The cost of a 50-minute consultation is $220, however you will recieve a rebate into your nominated account with Medicare after making your payment to Payal Devi Psychology.

    Please note all payments are to be made at the time of the consultation. We accept cash, Eftpos, VISA and MasterCard. Please note we do not accept American Express or Diners.

  • Cancellation Policy

    If you need to cancel or reschedule your appointment, please provide at least 48 hours notice. If less than 48 hours notice is provided, you will be charged a cancellation fee of 50% of the consultation fee. If no notice is provided, you will be charged 100% of the consultation fee. Please email us at admin@payaldevipsychology.com to cancel or reschedule your appointment.

  • Referral Pathways

    In order to claim a rebate under the Better Access Initiative (Medicare) you will need a referral from your General Practitioner. You will need to bring a copy of your MHCP or doctor’s referral to your first appointment.

    If you would prefer not to visit your General Practitioner for a referral or are not eligible under a Medicare plan you can simply make an appointment by directly emailing admin@payaldevipsychology.com

    If you have private health insurance, you may be eligible to claim partial costs on the consultation fee. Please seek advice from your private health insurer.

  • Location and Availability

    Payal Devi Psychology will be located at Lavender House, 78 West Street, Toowoomba City. There is parking available on site, alternatively street parking is also available.

    Please email admin@payaldevipsychology.com for upcoming available appointments.

  • Questions?

    For all other inquires, please email admin@payaldevipsychology.com